DLink Router: Getting IP Address But No Internet
I just solved a problem and thought you may find it helpful. I couldn’t access the internet and pressing the little reset button on my D-Link wired router solved the problem.
I have multiple computers connected to a D-Link wired router. One of these computers stopped being able to connect to the internet suddenly yesterday. It just stopped working correctly and couldn’t even get to Google. I ran through more steps than I needed. I first checked that the software firewall on the machine wasn’t causing a problem. I released and renewed the ip address multiple times. And I tried Windows XP’s “repair connection” feature which flushes out some of the cached data and replaces it with new data from your connection, in the hopes that outdated data had somehow become stuck in the machine.
What had me stumped was that I was getting an ip address but I could not connect to the internet. I couldn’t even connect to the router. I was receiving exactly 1 packed from the router (presumably with the ip address) and nothing more (you can see this in the connection details where it shows Sent and Receive packets). Could squirrels have chewed through part of the cat 5 cable? Is that even possible with it still running, albeit incorrectly?
In the end the solution was pressing the little “reset” button on the back of the router. I have no idea what happened to it that would keep one machine working fine and one not, but it works again… for now. I hope that helps someone else out there. Always try resetting the router. But don’t hold down the reset button because it will erase your settings and bring you back to the factory defaults before you set things like passwords. So to recap: briefly press a router’s reset button whenever something weird starts happening with your connection. If that doesn’t solve it you have bigger problems to deal with.

Wrote on June 4, 2009 @ 8:50 pm
You just solved your problem… great.. not to mention.. STUPID MEDIOCRE PROBLEM..
Wrote on June 13, 2009 @ 5:32 pm
On situations when a device have to refresh its firmware, a simple power cycle or re-setting the device will address an internet issue. With the different troubleshooting steps and techniques, one could be surprise that a simple hard re-set could also fix an issue.
Wrote on June 19, 2009 @ 5:09 pm
Long Distance Router…
With 802.11n and 802.11g out its funny how few people really notice any difference, then again most people who get 802.11n dont get the 802.11n card for their computers lol….
Wrote on August 6, 2009 @ 9:01 am
Thanks for that – very helpful. I normally get flustered when we hit problems like that. It’s usually my 12 year old son who ends up sorting it!
Wrote on January 4, 2010 @ 12:17 pm
Great advice, Thanks1
Wrote on February 7, 2010 @ 12:49 am
Beware tho.. resetting the router erases your security settings.. better off to unplug both the modem and router. plug in first the modem then the router letting the modem finish its start up routine first. Saves your setting and does the same thing.
Wrote on April 22, 2010 @ 3:31 am
hey, I have been getting problems on my D-link router, i send it to the company & i found out there was no problem with my router, but the problem was with my Ip address setting., If i face this problem again, i will just reset my router., But, will the Ip address will be taken automatically or i have to add it? Thank you!